Posted on Google  
 
  
 
 
 Kathy Zottmann 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Our mom was in assisted living in a different community. We noticed her participating less and withdrawing. We decided to research into memory care communities. We looked at a few and when we met with the charter staff, we were blown away. Laura Blake was fantastic to talk to, compassionate, patient, and practical. We were ready to move Mom immediately. No other community even came close and within the month, we moved her in. We have been extremely pleased with Charter's staff, the management, and everyone's professionalism. Mom is very well taken care of. There are checks and balances with the nursing and medical staff. Management's doors (especially Executive Director Will Clark, and Memory Care Director, Judi Beyer) are always open. The newest addition to the staff is Kelby Carter. Kelby may have many jobs at Charter, but we appreciate his improved and excellent communication with us. The activities run many hours of the day encouraging involvement and participation. Through the free Sagely app, we can see what activities Mom has participated in, including pictures of her involvement, always with a smile on her face. We would recommend Charter to anyone looking for Memory Care for a loved one.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tom Smith 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Charter Senior Living of Columbia is an amazing Memory Care Community. The compassion, patience, and respect shown to residents is evident in everything they do. The staff there including Will, Laura, Judi, and Christiana are attentive, knowledgeable, and truly understand the unique needs of individuals living with dementia. They take the time to get to know each resident personally, which brings incredible peace of mind to families. The community itself is clean, warm, and thoughtfully designed to be safe, comfortable, and welcoming. Activities are engaging and meaningful, helping residents stay active, connected, and valued.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Keith Bowles 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We can't say enough good things about Charters dementia care. We visited all the senior care facilities in the Baltimore area. We found Charter was by far the best dementia care provider in the State of Maryland. Our mother was always clean, happy, and the staff was always friendly and attentive. Highly recommend Charter Senior Living to anyone looking for the Best dementia care in Maryland. Thank you to the entire staff in Columbia for providing us peace of mind throughout our difficult journey.  And Judy is the most compassionate, informative, attentive person who is dedicated to making our loved ones journey as enjoyable as humanly possible.  Judy has musical impersonators, Mom's favorite and endless activities throughout the year to help keep everyone's spirits happy.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dan Shaw 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Charter Senior Living in Columbia is a wonderful community for those living with memory care needs. Everyone there is genuinely dedicated to ensuring residents are well cared for. From their Executive Director, Will, to their Director, Judi, and their Community Liaison, Laura, the entire team is kind, compassionate, and deeply involved in creating a loving environment
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Matthew Guy 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We placed my mother there recently because of her advancing Alzheimers.  We visited several different places and liked Charter the most.  She's been there about a month and the place and people have gone above our expectations.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jeff Guy 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Before visiting Charter, I thought it was terrible to send a loved one to any assisted living place. Visit a few. People are drugged up, sitting stationary for hours, waiting to die. Then I visited Charter. They had a guy playing live music, engaging an audience of residents. They residents were actively engaged, smiling, tapping to the music, singing, etc. After a few spontaneous visits (to be sure the first wasn't a fluke), my family realized that sending our loved-one to charter might actually breathe new life into her. The staff warned us that there might be a rough transition period. They weren't wrong. But the staff rallied around us those first few weeks, sharing photos and videos of her dancing, smiling, and positively glowing. We got countless texts, emails, and conversations with staff, giving advice on how to handle our visits to make them a positive experience for our loved-one. I'll be forever in the debt of: - Laura (in charge of "marketing", but who constantly talked with us even weeks after our loved one moved in, coaching us, empathizing, role-playing, etc.) - Judi ("memory care director" but is always actively engaged with residents, inviting them to activities, engaging in the activities to make them fun and life-bringing, and sharing videos an photos with us to put our minds at ease so we know that when we're not there, our loved one is having a great time) - Will ("Executive director" but also very engaged with everyone. Has significant insight into what makes Charter such a blessing to all the residents, and how our family's frequent visits can increase that blessing) - Zoey ("Nurse" but clearly loves the people she serves, and engages them apart from what you'd expect from a nurse. She'll be out in the hallway, walking with the residents, talking with them, and brightening their day.) - Rose ("Caregiver" who pours her heart and soul into these dear people. She sings with them, engages them in ways that involve skin-to-skin contact (like playing patti-cake), and every little touch brings smiles, laughter, and joy to the residents) The decision to send my loved one to charter may have been the best decision of my life.