TESTIMONIALS

We feel the Charter difference.

Residents at Charter Senior Living of Columbia will give it to you straight: Each day offers something new, but being treated with compassion and quality care is tried and true.

Read testimonials from residents and their loved ones to get a better understanding of how Charter stands out from other senior living communities.

“Before visiting Charter, I thought it was terrible to send a loved one to any assisted living place. Visit a few. People are drugged up, sitting stationary for hours, waiting to die. Then I visited Charter. They had a guy playing live music, engaging an audience of residents. They residents were actively engaged, smiling, tapping to the music, singing, etc. After a few spontaneous visits (to be sure the first wasn’t a fluke), my family realized that sending our loved-one to charter might actually breathe new life into her. The staff warned us that there might be a rough transition period. They weren’t wrong. But the staff rallied around us those first few weeks, sharing photos and videos of her dancing, smiling, and positively glowing. We got countless texts, emails, and conversations with staff, giving advice on how to handle our visits to make them a positive experience for our loved-one. I’ll be forever in the debt of [name removed], [name removed], [name removed], [name removed], [name removed], and others.”

– Jeff Guy, Family Member of Resident

“We did extensive research into Assisted Living communities that also had care for dementia residents and found that Charter Senior Living of Columbia stood head and shoulders above the others. Two of the many reasons why Charter stood out were the brand-new Memory Care building and the exceptional staff. My mother-in-law is not easy to please, but she loves her home here.”

– Charles Davis, Family Member of Resident

“Placing my father in a Memory Care community was one of the hardest experiences of my life. My father’s dementia had alienated so many friends – and family – and then we found solace at Charter. My father felt safe and loved. I am so humbled and grateful for the care they showed my father until the very end.”

– Molly McNulty, Family Member of Resident

“We were challenged in early 2013 to find a Memory Care community in the Washington-Baltimore area for our mother, who had just been diagnosed with vascular dementia. We were impressed with the staff, caregivers and administration. Engagement through daily planned activities such as flower arranging, music, and arts and crafts kept our mom focused on making the best of each and every day.

Caregivers adopted Mom as part of the Charter family, creating a warm and loving environment. The culinary staff provided meals that would put five-star restaurants’ menus to shame. Their willingness and ability to continue to provide healthy and appealing meals when Mom began to experience difficulty in eating were above and beyond our expectations.

The medical and physical therapy staff ensured that Mom’s health and physical abilities were their number one priority. Even during the COVID pandemic and her declining health, the staff went out of their way to engage her with love and compassion whenever she was able to respond.”

– Family Member of Resident